Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase or receipt is also required.

To start a return, contact us at nishantchakrabortyb7@gmail.com.

If your return is accepted, we will provide instructions on how and where to send your package. Items sent back without contacting us first will not be accepted.

Damaged or Wrong Items

Please inspect your order upon arrival and contact us immediately if:

• the item is defective
• the item is damaged
• you received the wrong item

We’ll evaluate the issue and make it right.

Non-Returnable Items

We do not accept returns for:

• used or opened items
• personalized/custom products
• gift cards
• sale items
• personal care products

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 5–10 business days.

If you haven’t received your refund after 15 business days, please contact us at: 
nishantchakrabortyb7@gmail.com

Exchanges

We only replace items if they are defective or damaged.